The backbone of any successful hotel is an IT infrastructure which is fast, reliable and scalable. A hotel IT network needs to be simple and adoptable to allow for a frequent throughput of staff and clients alike whilst also being extremely complex in its ability to link numerous operating systems into one central point of control.

We understand the very different complexities of managing a hospitality IT infrastructure. The initial installation requires an intricate knowledge of multiple platforms, a rigid attention to detail and an insistence on robustness and quality of both hardware and software.

The second phase is to be able to manage the ongoing requirements and understand that whilst any IT system will generate faults, the key skill is in the speed and accuracy of response. Our support teams are targeted on the speed and efficiency of their response and on an ongoing basis we look to improve our average response times.

A chain is as strong as its weakest link'. You have the software, you have the advanced systems, you even have the team but do you have an effective IT network that allows everything to fuse together seamlessly?

We understand the central role played by your IT network - if the computer doesn't work, you can't check guests in and if you can't check guests in you can't make money. And because Micron understands all the elements that go to make up your hotel, we can better manage the IT network that supports them.

Whether it's taking or making bookings, managing guest telephone access or setting up key card room access, a Micron IT network will provide you with reliability and piece of mind. You can depend on efficient equipment and a support programme that is unrivalled in the industry. All of which means that you and your team can get on and do what you do best, provide the ultimate guest experience.